Virtually all modern companies use and interact with Software-as-a-Service (SaaS) products daily. The nature of SaaS offerings—having a third-party vendor run software and process your data on your behalf—raises specific and unique issues. A prudent SaaS services provider or customer needs to draft and negotiate terms that are appropriate to its business needs, operational requirements, and data privacy commitments.
In this seminar, we explain the technical and business context in which SaaS products are offered and address the ways that SaaS agreements differ from either traditional services engagements or software licensing terms. We provide practical tips and deep dives on specific topics to help you in drafting and negotiating contracts on behalf of providers and users of SaaS products.