How to Listen for Estate Planners
What are your clients really saying? Listening for the unspoken message and understanding nonverbal cues can tell you volumes.
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- Product Number: 2210102WAU
- Publication Date: 2/4/2021
- Length: 1 Hour CLE Credit Note
- Copyright: © 2021 MCLE, Inc.
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Product Description
Product Description
Listening is one of the most important tools you can have as a lawyer, but are you hearing what your clients are telling you? What are your clients really saying they need? Learn how to improve your listening skills and better meet your clients' needs by truly understanding what they are trying to tell you.Learn how to use Active Listening techniques when meeting with clients. Start picking up on body language and other nonverbal cues to understand the complete message your clients are giving. Your clients will thank you! And your practice will benefit.
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Agenda
Agenda & Materials
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12:00 - 12:05 pm
Active Listening: What It Is
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12:05pm -12:10pm
Learn How to Utilize Active Listening Techniques in Your Law Practice
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12:10 - 12:25 pm
How to Interpret Body Language and Other Nonverbal Cues from Clients
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12:25 - 12:40 pm
Start Being Aware of Negative Body Language That May Be Giving Off To Clients
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12:40pm -12:55 pm
How Personality Type Can Impact Listening
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Please Note
MCLE on demand programs are delivered completely online, underscoring their convenience and appeal. There are no published print materials. All written materials are available electronically only through a link included on the on demand program page.
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