How to Listen for Estate Planners
What are your clients really saying? Listening for the unspoken message and understanding nonverbal cues can tell you volumes.
- Product Number: 2210102P01
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CLE Credits, earn up to:
1 substantive credits, 0 ethics credits CLE Credit Note -
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Product Description
Product Description
Listening is one of the most important tools you can have as a lawyer, but are you hearing what your clients are telling you? What are your clients really saying they need? Learn how to improve your listening skills and better meet your clients' needs by truly understanding what they are trying to tell you.Learn how to use Active Listening techniques when meeting with clients. Start picking up on body language and other nonverbal cues to understand the complete message your clients are giving. Your clients will thank you! And your practice will benefit.
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Agenda
Agenda & Materials
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10:20 a.m - 10:50 a.m
Ethical Considerations When Retiring, Selling, Merging, or Joining Another Law Practice
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12:00 - 12:05 pm
Active Listening: What It Is
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11:00 a.m -11:25 a.m
Rule on Client Files & Perspectives from the BBO
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12:05pm -12:10pm
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11:25 a.m - 11:45 a.m
Ethical Rules & Steps Involved When a Lawyer Can No Longer Practice Due to a Mental/Physical Condition, or Death
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11:45 a.m - 12:00 p.m
Succession Planning for Lawyers Checklists: Senior Attorneys & Growing Law Firms
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12:00 p.m - 12:30 p.m
"Ask the Experts" Q&A Session
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12:00 p.m - 12:30 p.m
"Ask the Experts" Q&A Session
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12:10 - 12:25 pm
How to Interpret Body Language and Other Nonverbal Cues from Clients
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12:25 - 12:40 pm
Start Being Aware of Negative Body Language That May Be Giving Off To Clients
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12:40pm -12:55 pm
How Personality Type Can Impact Listening
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- Faculty